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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karina Porter

Karina Porter

November 1, 2024

5  out of  5
rating by Karina Porter
"Keri Very personal in getting the right coverage at the right price. Done from my dinning room table. Of all agents this experience was quick and easy and no hassle."
We responded:
"Karina, thank you for the wonderful review! I am so happy Keri was so helpful with your insurance coverage! "
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Amber Nadreau

October 30, 2024

5  out of  5
rating by Amber Nadreau
"My experience working with Layne has been excellent. He has been responsive and so helpful, making the insurance shopping process more manageable than I ever would have expected. I highly recommend him to anyone shopping for insurance."
We responded:
"Amber, thank you for the wonderful review! I am so happy I was able to help with your insurance! Anything you need my team and I are here! "
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Alex Turner

October 25, 2024

5  out of  5
rating by Alex Turner
"We switched to State Farm about three years ago and have had nothing but exceptional experiences with the Layne Stoops State Farm office. Not only did we save a significant amount of money, but everyone in this office truly cares about their clients and takes the time to listen and make sure you and your family are taken care of. Aaron has been amazing to work with. His interactions feel more like you’re talking to a good friend, not just an insurance agent. I highly recommend Layne Stoops State Farm, specifically Aaron. I tell any of my family and friends that are looking for insurance to call and talk to Aaron. Highly recommend."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that your experience with the Layne Stoops State Farm office has been exceptional. It’s our goal to provide not just great service, but also a personal touch that makes our clients feel valued. Aaron is indeed a fantastic member of our team, and we’re glad to know he’s made such a positive impact on your insurance journey. Your recommendation means the world to us, and we’re here for you and your family whenever you need assistance. Thank you for being part of our State Farm family!"
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Sarah Barksdale

October 25, 2024

5  out of  5
rating by Sarah Barksdale
"I worked with Layne and his team to help with a transfer and they were great! I highly recommend their office!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Layne and the team were able to assist you with your transfer. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your trust in our office!"
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Crystal Karras

October 24, 2024

5  out of  5
rating by Crystal Karras
"Dealing with Layne is very easy he is very helpful in explaining everything , keeping you up to date and making sure you are completely informed on all of your options I have been very happy dealing with Layne I have been a client for 5 years and couldn’t be happier. Layne and his team always get 5 starts they always give 5 star service"
We responded:
"Appreciate the review Crystal. And, while this team member is no longer with us, it's touching to see that he was such a support for you while he was here! "
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Natashia Porter

October 23, 2024

5  out of  5
rating by Natashia Porter
"Saved me twice as much as i was spending. Quick and fast easy service."
We responded:
"Thank you so much for the review Natashia! It's so nice to hear, in these economic times, we're able to help save you money, and provide a easy transition with great service! Layne"
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J DS

October 18, 2024

5  out of  5
rating by J DS
"Stellar team that actually listens and responds accurately and knowledgeably to my questions and concerns. They look out for my various business and personal needs and I can see my investment growth right from the app! My life policies and retirement feel on track for the first time in a long time!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has made such a positive impact on your financial journey. It's our priority to listen and respond to your needs, and we're glad you're seeing your investments grow. If you have any more questions or need further assistance, please don’t hesitate to reach out. Here’s to your continued success!"
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Evan Denlinger

October 18, 2024

5  out of  5
rating by Evan Denlinger
"Wonderful staff. Always helpful and follow through with things. Layne makes my policies work for me and my budget."
We responded:
"Thank you for your fantastic review! We’re delighted to hear that our staff has been helpful and that Layne is making your policies work for you. Your satisfaction is our top priority, and we’re here to support you every step of the way. If you need anything else, just let us know!"
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Aaron Shain

October 18, 2024

5  out of  5
rating by Aaron Shain
"Layne and his team have been a great help to me over the past four years with my insurance needs."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Layne and the team have been able to assist you with your insurance needs over the past four years. Your trust and support mean a lot to us. If there's anything more we can do for you, please don't hesitate to reach out!"
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Val Burnett

October 2, 2024

5  out of  5
rating by Val Burnett
"Very quick to respond to my emails with very thorough and helpful answers. Everyone in the office is knowledgeable and courteous. Very happy with my State Farm auto, renters and liability insurance policies and agent, Layne Stoops!"
We responded:
"Hi Val! Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that you found our team to be both responsive and knowledgeable. At State Farm, we always strive to provide thorough and helpful answers to our customers' inquiries, so we're glad to know that we met your expectations. It's also wonderful to hear that you are satisfied with your auto, renters, and liability insurance policies, as well as our agent, Layne Stoops. We'll be sure to pass along your compliments to Layne and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm. We truly value your business and look forward to serving you in the future. Layne"
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Ryan Mallmann

September 30, 2024

5  out of  5
rating by Ryan Mallmann
"Great experience, been with State Farm for over 24 years and even with a new agent the office experience is still the same"
We responded:
"Hey Ryan! Thank you for taking the time to share your positive feedback about your experience with State Farm and my office. We greatly appreciate your loyalty as a customer for the past 24 years. We are delighted to hear that even with a new agent, your office experience with State Farm remains consistent and enjoyable. Ensuring a seamless transition for our customers is one of our top priorities, and we are glad to know that our new agent has maintained the high level of service that you have come to expect. Your kind words motivate us to continue providing exceptional service to all our valued customers. If there is anything else we can assist you with, please do not hesitate to reach out to our office. We look forward to serving you for many more years to come. Thank you once again for your wonderful review! Best regards, Layne - Agent"
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Mike Oler

July 22, 2024

5  out of  5
rating by Mike Oler
"Good service, all of the time. Very thank you much."
We responded:
"Thank you Mike! That means a lot to hear, from our customers, that we’ve done right by them! Looking forward to the next time we chat!"
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Elizabeth Hollingsworth

July 11, 2024

5  out of  5
rating by Elizabeth Hollingsworth
"A very competent and friendly agent and very good rates! Switched over from progressive and I will never go back to them.thank you Layne stoops and to all your associates"
We responded:
"That means a lot Elizabeth, thank you for your loyalty to myself and my team! We've all enjoyed working with you in the past, and look forward to years together in the future! "
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Tamra Duncan

July 2, 2024

5  out of  5
rating by Tamra Duncan
"Great team! Recommend them highly!!"
We responded:
"Tamra, thank you for the great review! I am trilled my team was able to help! "
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Angela Carpenter

June 23, 2024

5  out of  5
rating by Angela Carpenter
"The team is great to work with."
We responded:
"Thanks Angie! That means so much! "
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Michael Admire

June 17, 2024

5  out of  5
rating by Michael Admire
"That are always very nice and helpful. I really like them."
We responded:
"Thank you for your kind review! We are delighted to hear that you find our team to be nice and helpful. Providing excellent customer service is one of our top priorities, and it's always gratifying to know that our efforts are appreciated. We value your support and are grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help! Thank you again for your positive feedback. We look forward to continuing to exceed your expectations."
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Gina Bauer

April 19, 2024

5  out of  5
rating by Gina Bauer
"Keri was excellent with helping me understand what I was signing up for and answering all of my questions. She made switching insurance quick and easy."
We responded:
"Gina, Thank you for taking the time to leave such a positive review of your experience with Keri at Layne Stoops - State Farm. We are thrilled to hear that she was able to assist you in understanding your new insurance policy and address all of your questions. At our agency, we strive to provide exceptional customer service, and we are glad to know that Keri made the process of switching insurance quick and easy for you. We will be sure to pass along your kind words to her, as she will be thrilled to hear that her efforts were appreciated. We truly value your business and appreciate you choosing our agency for your insurance needs. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you again for your feedback, and we hope to continue serving you in the future. Best regards, Layne Agent"
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Shayla Mueller

April 5, 2024

5  out of  5
rating by Shayla Mueller
"My husband and I got auto insurance for multiple vehicles, homeowners insurance and life insurance and Layne was awesome! He had multiple quotes ready for us when we got there, and spent hours helping get everything figured out and explainingall the things. Very personable and I will absolutely recommend him to others. He also has a pretty awesome beard (husband's comment)."
We responded:
"Shayla, thank you for such an awesome review! I am so happy I could help with all of your policies! And your husband is right my beard is pretty awesome! "
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Timothy Miller

January 26, 2024

5  out of  5
rating by Timothy Miller
"Lane Steve State Farm Insurance is a fantastic place to get your insurance they are very helpful people"
We responded:
"Timothy, thank you for the awesome review! "
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Judith D

July 11, 2023

5  out of  5
rating by Judith D
"Had the opportunity to sit and chat with Layne while we adjusted my insurance. Seems like a genuinely friendly, caring agent. Highly recommend."
We responded:
" Hi Judith, Thank you so much for taking the time to leave a review about your experience with Layne at our agency. We truly appreciate your kind words and are delighted to hear that you found Layne to be a genuinely friendly and caring agent. At our agency, we strive to provide excellent customer service and make sure that our clients feel comfortable and well taken care of during the insurance adjustment process. Layne is an exceptional agent who goes above and beyond to assist our customers, and we are thrilled that their efforts resonated with you. Your recommendation means a lot to us, and we are grateful for your trust in our services. Should you or anyone you know require further assistance with insurance matters, please don't hesitate to reach out. We're here to help. Once again, thank you for your support and for choosing our agency. We look forward to serving you in the future. Kindly, Layne Stoops - State Farm Team"
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Heath Horton

March 29, 2023

5  out of  5
rating by Heath Horton
"Layne and his team have been amazing! They know my name when I come in and call and are extremely responsive to my needs. Very highly recommend!"
We responded:
"Heath, Thank you for taking the time to write this review about your experience working with Layne and his team. We are thrilled to hear that you had a positive experience and appreciate your kind words about the service you received. At our agency, we strive to provide the highest level of customer service possible and it is always rewarding to hear when we are succeeding in our efforts. We believe in building strong relationships with our clients and it sounds like we were able to achieve that with you. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you again for your recommendation, and we look forward to working with you in the future. "
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AnJanette DeWeese

March 26, 2023

5  out of  5
rating by AnJanette DeWeese
"Layne Stoops and associates are the absolute best! We have auto, home, and life insurance with them and every interaction has been easy, friendly, and professional."
We responded:
"Thank you AnJanette! That means a lot to us. Also, you're family has been so fun to work with! Say hi to them for us! "
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Lee Bettcher

March 24, 2023

5  out of  5
rating by Lee Bettcher
"Quick response to questions, can speak with Layne or Lenea when requested"
We responded:
"Thanks Lee! We've enjoyed working with you as well! Hope you're doing well! "
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Patrick Dubois

March 22, 2023

5  out of  5
rating by Patrick Dubois
"Awesome people and alway willing to talk with me and answer my questions."
We responded:
"Hey Patrick! Thanks for your review! I'm glad you feel heard and taken care of by my team. I hope you're having a wonderful day! "
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Steve B

March 21, 2023

5  out of  5
rating by Steve B
"Layne is great to work with and makes everything simple and easy!!! Recommend highly to anyone looking for friendly, professional insurance."
We responded:
"We appreciate your 5* Review!! Thank you!"